Never again
Ovenless
1/4/2022
We have had our range for 13 months and now it has stopped working. I am shocked and disappointed to say the least after having paid $4200!! I called customer service but was told I was out of luck, no warranty.
Originally posted on Bosch.com
No, I do not recommend this product
Disappointing!
Rosie
12/13/2021
The oven doesnt work, it never worked and try getting someone here i a timely manner for repairs. The retailer is horrible. Not Bosch's fault but they should be careful who they let represent them. I want a new stove but have to wait for repairs. That is crazy sinece it is brand new!
Originally posted on Bosch.com
No, I do not recommend this product
No Oven!!!
Sad in Cincinnati
12/1/2021
Like many other reviewers, my oven quit after 6 months. No oven for Thanksgiving and now no oven for Christmas. The service rep gave me a date of 1/10/22 to get the parts. Said he has seen this issue a couple times with this product. Bosch needs to recall this product or provide customers with a complimentary extended warranty. I feel confident that this will happen again with the new parts. Not really the quality I was expecting for such an expensive product.
Originally posted on Bosch.com
No, I do not recommend this product
36 " Freestanding Range
Lauree V
11/2/2021
Love the look of this range, but like so many others, there are huge flaws. Our oven stopped working after one month. The tech was out 4 times and then Bosch agreed to replace the unit. The new one also has issues. Now, the pizza oven setting works, but the bake setting does not. The burners don't light easily either. The clock is always fast. I'd like a working oven for the holidays, but I doubt this will happen. Buy a different oven.
Originally posted on Bosch.com
No, I do not recommend this product
Very nice range, even better customer service
Reed
10/21/2021
We have loved our range. We did have an issue with a bad chip when we first recieved our unit that caused the clock to run fast and the oven to give a false temperature reading, but Bosch was very fast and very communicative during the repair process. I was very impressed with how quickly they were able to get my unit fixed. We have owned many ranges over the years and I would rate this one as one of the best.
Originally posted on Bosch.com
Yes, I recommend this product
Frustrating
Chris
10/6/2021
Purchased 11/1/2020. Shipped 2/11/2021, installed 3/3/2021. Same issues as everyone here. After only four months it started with the display randomly going all zeros then to a flashing clock. Next, seven months in, certain oven settings begin not working- no heat. Called customer service today and were very nice, however no appointment for over two weeks. And from the sound of it I will be without an oven for a while waiting months for parts. Extremely frustrating and really dissappointed in what I thought was a quality brand. Bosch should re-call these ovens and provide refunds if they cannot find a lasting repair. Consumers shouldn't be stuck with continuous problems or having to purchase another very costly appliance to replace.
Originally posted on Bosch.com
No, I do not recommend this product
2 Problems Right Out of the Box
CRD!
10/1/2021
Right out of the box my range did not work in 2 ways: First, the oven did not work at all, on any of the settings. This was repaired a month later when parts finally arrived to fix it. Second, the clock runs fast and is unusable; after 2 months still waiting for Bosch to find a fix. For such an expensive range I find these problems inexcusable.
Originally posted on Bosch.com
No, I do not recommend this product
Absolute Trash
Andy
9/21/2021
My Bosch range worked for approximately 1 month. After that, the oven stopped heating up. For awhile, we were able to use a couple of modes, like the pizza setting. Then, all modes stopped working. The Bosch technician, who is very nice, identified the problem a known issue, and ordered the appropriate part. The next visit, after a few weeks of waiting, we found out that the wrong part was sent. After a few more weeks, the new part was installed. We then found out that the issue was larger than that, and requires additional parts. At that point we were months into having no range. The call center rep who my wife dealt with was rude and completely unhelpful. We finally had to order a new range from the big box store we bought it from, which has been going on a few months, with more months to go. We are now paying for 2 ranges while we wait for the new one to arrive. After that, no doubt will be time and effort to resolve the payment issue as well. I can't stress enough how poor our Bosch experience has been.
Originally posted on Bosch.com
No, I do not recommend this product
Great range
Mary ann
9/20/2021
This is a great range. I really like the electric oven and the multiple rack setting for baking cookies. I can bake 2 large racks of cookies and never have to rotate or turn the racks and each cookie is perfectly even.
The gas cooktop is also great. The large burner has plenty of BTUs for fast sautéing and the small burner hold a good simmer.
The only complaint is sincere the day it was installed the clock has gained about 20 minutes in time each week. After 3 months
Bosch has not resolved the issue.
Originally posted on Bosch.com
Yes, I recommend this product
Bad oven worse service
Maria
9/4/2021
After only two months the oven has developed serious problems. The bake and convection bake settings stopped working and the control panel is no longer functioning. After calling Bosch numerous times we are still not getting any one to come and fix this.
Originally posted on Bosch.com
No, I do not recommend this product
Devil in the Details
Chuck
8/31/2021
After months of waiting to receive our purchased range all the while no information was available from the salesman or the regional Bosch rep, we finally got our Bosch HDS8655U range. Immediately after installation, the oven did not work at all. And the clock is gaining 2 minutes per day. Tried calling Bosch customer service and was advised that my wait time to speak to someone was 45 minutes. Considering the cost of this range, I expected a lot more in terms of both a working range and customer service. But it is a beautiful range and hopefully eventually everything will be fixed...
Originally posted on Bosch.com
No, I do not recommend this product
Don't Buy this Range
Chuck
7/30/2021
Immediately after this range was installed the oven has never worked, no matter what setting is on. No convection fan, no heating, nothing. Given that this problem has been occurring to others for months and the manufacturer has not dealt with this problem, I don't recommend buying this unit!
Originally posted on Bosch.com
No, I do not recommend this product
Sharp looking
Laura
7/3/2021
Oven is excellent, my only complaint is the simmer burner is a little tricky but still a very nice feature!
Originally posted on Bosch.com
Yes, I recommend this product
Love the stove
BevH
6/28/2021
I love the stove top! I have a couple of problems, the clock gains several minutes every day, we have a service call in on this but it is taking a couple of months to resolve. Also, the stove is not in the final spot as we will have the kitchen worked on and is 4 inches smaller than our previous stove. There are no 40" dual fuel ranges for less than $12k. We didn't have the stove attached to the wall for this reason. When you open the oven door the entire stove moves. This is kind of a pain.
Originally posted on Bosch.com
Yes, I recommend this product
DO NOT BUY THIS RANGE
Elliemay73
6/17/2021
This is our second range in the past 6 months. The experience was the same both times. The middle burner won't light and the entire display flashes and the time starts blinking. After that the bake and convection bake settings no longer work on the oven. This model is a lemon. Look around on the internet. Lots of folks are having the same issue.
Originally posted on Bosch.com
No, I do not recommend this product
Rand is a lemon
LValverde
4/12/2021
We instaled this range on 11/4/2020. The oven stopped heating in late January. It's now April and it's still not fixed. Parts take forever to arrive and we'll be waiting for yet another part. Bosch won't replace it unless all parts have been tried. The oven hasn't worked longer than we've had it.
Originally posted on Bosch.com
No, I do not recommend this product
Oven is broken after 3 uses
Nick
4/7/2021
I've had this oven installed for less than 10 days and used the oven no more than 3 times and now the oven is no longer heating.
Just got off the phone with customer service and will update this review as my experience with customer service and repairs continues.
Originally posted on Bosch.com
No, I do not recommend this product
Reliable Beauty
Jani
4/2/2021
We are so happy to have our new range installed and we've been cooking up a storm. I'm loving the proof setting on the oven. Baking and roasting have been a dream. Baked goods have come out beautifully and the prime rib we roasted was the best ever. The high BTU cooktop has made searing and simmering equally doable. We also love the look of the range and it enhances our kitchen.
Originally posted on Bosch.com
Yes, I recommend this product
Disappointed. Dead within the first week.
apoes
3/10/2021
Our unit was delivered 3/1/21. It worked great for the first week! All downhill from there.
Into the second week of ownership, the burners slowly started losing power. As of right now, you can't have more than one burner on at a time or they both go out. The unit can barely cook a piece of chicken– it can't boil water.
Then to top things off– today (3/10/21) the oven decides it doesn't want to get hot. We set the oven to 400º, came back 20 minutes later and it's cold to the touch.
We trusted Bosch based on their brand reliability but this one definitely misses the mark.
Originally posted on Bosch.com
No, I do not recommend this product
Disappointing
Just me
2/3/2021
Recieved appliance 10/26/2020 installed and needed a new circuit board before it would work less then three months later the oven and convection doesn't work, feed back and help from Bosch...nothing contacting BBB
Originally posted on Bosch.com
No, I do not recommend this product
Dissatisfied
Dissatisfied
2/2/2021
Brand new installed oven didn't work
Guy from Martin's appliance changed a circuit board, two months later no oven , Bosch response...nothing next steps?
Originally posted on Bosch.com
No, I do not recommend this product
Very Nice Addition.
jawa
1/28/2021
Great range, simple but elegant design. I am disappointed the legs are just painted plastic where a scratch becomes obvious. At the least, I expect a stainless veneer - hence the reason for 4 stars and not 5
Originally posted on Bosch.com
Yes, I recommend this product
Range
Eddie
1/24/2021
Great range, works well, just having to get a feel for the right burner for each purpose. Love the dual fuel.
Originally posted on Bosch.com
Yes, I recommend this product
DUAL FUEL RANGE
EDDIE
11/27/2020
INCREDIBLE RANGE FOR THE MONEY, GREAT VALUE.
Originally posted on Bosch.com
Yes, I recommend this product
